5

We have been using them for Subaru repair/service needs for 15 years. They not only fix problems in an A+ manner, they go the extra distance and fix or recommend preventive maintenance ... They work on our cars like it was their own. Between our Subaru and German cars we have been their customer for 45 years ! Two thumbs up !!!

5

I have taken my 03 Audi A6 here for repair twice now and have had an amazing experience both times. Very friendly, Very knowledgeable and the quality of work is the best I have ever seen in an auto repair shop. Don't settle for some random auto repair shop like I used to, this place is the best in the city by leaps and bounds.

5

I have an 04 Bug that hadn't seen use in a couple years while I saved to repair it. Being that it is a VW, I was incredibly nervous taking it to just any mechanic. I saw the reviews on here for it, and decided it was worth a shot. When I brought the car in, Ward met me and said they'd take a look at it. He was friendly, to the point, and very no nonsense about wanting to make sure it was ready to drive. Two days later, he called, gave me an estimate, and emailed me the work order with the total amount on it so I could see for myself. The next week, I picked up the car. They were accommodating with my work schedule. Driving it off the lot, I could tell it handled and performed better than when I bought it. They aren't the least expensive, but their knowledge of my car and the work they did was excellent. I will be coming back and don't plan on taking my Bug to any other place in town.

5

Helpful, knowledgeable and professional grade service for your VW at reasonable rates. Worth the wait.

5

I've got an 83 subaru that needed some help. The guys at H&T have helped me on a few issues and always been excited to work on my car and very reliable. I had some issues getting other mechanics to even make an appointment for my car because of it's age. H&T scheduled me without any hesitation and replaced both of my front axles. I also took my car to them because of failed DEQ. They adjusted the Carb and timing, only to find a bat Cat. The recommended me to a muffler shop down the road and only charged me 45 bucks for the adjustment. The muffler shop they recommended was great too. I'll keep taking my car back.

5

I have a '99 Audi A6 and used these guys because of the high reviews. I knew my car had some issues but what brought me here was driving through an unfinished road and hitting the oil pan hard on uneven terrain. I told Ward and they fixed exactly that part of the car. They alerted me to other issues of the car and told me how long I could probably get away with having those issues go unfixed. They didn't pressure me into anything and completely understood my priorities. Yes I am a female, but they were not condescending in the least. I use them exclusively because they do great work, they're professional, they aren't even as expensive as other places I looked at, and they're direct and honest. I live 30 minutes away but they're worth the drive.

4

Good, honest mechanics for your Porsche or Audi.

5

I'm a Volkswagen Vanagon owner and H&T was recommended to me by other Vanagon owners I've met. I've been taking our van there for about a year now and have had several major repairs performed. These guys have been working on Vanagons since they rolled off the showroom floors and they have been an incredibly valuable resource in keeping our van running. It's always nice to know that you have a good mechanic that you can trust to diagnose issues correctly and get the problems fixed. The folks at H&T are the real deal.

5

Took my VW to them to inspect and they did a great job. Even offered to have someone drop me off at work. They called me with the information about my car, e-mailed me an invoice of what they found upon request and had a print out for me to go over with them on site. They answered all my questions honestly and didn't pressure me into anything. I asked to be walked through some of the issues and their location and they were more than happy to do so. Overall my experience there was excellent though it can be on the more expensive side but the service does reflect that.

4

I've taken my Volkswagen here and nowhere else ever since I got the car. At one point they had put my hubcap on incorrectly which caused it to fall off while I was on the highway, I called them and they did not hesitate to pay to replace it! However, since I've taken my car here from the very beginning, you would think that they have some sort of computer system that tells them which scheduled maintenance they should be performing and have ALREADY done on a car. But last time I took it in for the 70,000 mile service (the odometer CLEARLY reading 69,500 miles) they performed the 60,000 mile service, even though they did the exact same service (60,000 mile) a few months prior. Ended up paying over $230 for something that should have cost around $50 or so. They are still a very good shop, just make it clear exactly what it is you want them to do!