The customer service at Heckmann & Thiemann is UNPARALLELED! 1) i feel like they care as much about my Scarlett (classic 77 pink VW bug that has been in my family since 77) as I do; 2) the amount and level of communication is phenomenal - emails with detailed inspection reports that include pictures and a call to follow up to go over the report with you, text messages with status changes. 3) every single person i have spoken to here has been extremely polite and professional; so refreshing and joyous! 4) the shop is immaculate! I am jealous of the front desk team that gets to watch those gorgeous cars roll in and out all day.
It is our pleasure to give a quality customer service experience! Thank you for leaving us this thoughtfu feedback and trusting us with your VW Bug all these years!
- Heckmann & Thiemann Motors