I have an 04 Bug that hadn't seen use in a couple years while I saved to repair it. Being that it is a VW, I was incredibly nervous taking it to just any mechanic. I saw the reviews on here for it, and decided it was worth a shot. When I brought the car in, Ward met me and said they'd take a look at it. He was friendly, to the point, and very no nonsense about wanting to make sure it was ready to drive. Two days later, he called, gave me an estimate, and emailed me the work order with the total amount on it so I could see for myself. The next week, I picked up the car. They were accommodating with my work schedule. Driving it off the lot, I could tell it handled and performed better than when I bought it. They aren't the least expensive, but their knowledge of my car and the work they did was excellent. I will be coming back and don't plan on taking my Bug to any other place in town.